Check out our Summer & Winter Packages! -> Download Brochure (pdf)
The Hay River fire department and first Responders had their annual Christmas ball at the Hotel on December 5th, 2015. It is always a pleaser and honor to serve this great team who are always ready to serve the residences of this great community and to keep us safe. Thank you Commander and Chief Ross Potter for the following words, “all of your service staff did a great job with the Ball this year and the food was phenomenal. Please pass on our thanks to all the workers and particularly the chefs and bartenders we really appreciate all the efforts you and your staff put in to make this a successful event."
The Ptarmigan Inn, along with The Dog House Sports Bar and Keys Dining are proud to introduce our new loyalty program! earn 1 point for every dollar you spend. It is free to join and points can be redeemed on your next purchase. Ask your server today for more details and to start earning points.
We are excited to announce our new menus are all in place,
Award Winning Customer Service
The Ptarmigan Inn would like to congratulate our newest awarded staff; Deanna Buckley won the 2016 NWT Service Excellence Award for her great work at our Hotel front desk. This same award was given to Curtis Rowe in 2014, which makes three NWT Service Excellence Awards in the past nine years.Congratulations to Juaning Capulso, our guest services manager for being awarded the 2014 Chamber of Commerce Customer Service Excellence Award. Juaning has been with the Ptarmigan Inn for 6 years and is the smiling face you see at the front desk. His desire to go above and beyond for any guest request is what sets him apart from all the other worthy candidates.
Hay Rivers Premier Full service hotel, located downtown. We are committed to ensuring the best possible stay while you are in Hay River. From a full service Keys Restaurant, Dog House Sports Bar and Meeting rooms. Also a well equipped Gym and The Massage Health Clinic (with Registered Massage Therapist) www.healingnwt.com
The Only Thing We Are Missing is You
The Ptarmigan Inn is your perfect event venue.
I book a lot of hotels in my job and can honestly say you are one of the best customer service person I have ever had to deal with and its awesome!!!
Isabelle M Beaudry
Executive assistant to the Chief of Staff / Adjointe Executive au Chef de Cabinet
Scheduling Assistant to the Honourable Leona Aglukkaq / Adjointe à l'agenda de l'Honorable Leona Aglukkaq